We understand that shopping online can sometimes be tricky, and we want you to feel confident in your purchase. If you’re not completely satisfied with your Black Maxi Dress, you can return it within 30 days of receiving your order. Simply make sure the item is unworn, unwashed, and has all original tags attached. Return shipping is on us for exchanges or store credit!

We offer fast, reliable shipping within the United States. Orders typically ship within 1–2 business days, and you should receive your Black Maxi Dress in 5-7 business days depending on your location. Need it faster? We also offer expedited shipping options at checkout!

Once your order has shipped, we’ll send you a tracking number via email. You can use this number to check the status of your delivery anytime. If you didn’t receive the email or are having trouble tracking your order, please contact our customer support team, and we’ll help you out!

Absolutely! We take your privacy and security seriously. Our website is SSL encrypted, meaning all your personal and payment information is fully secure. We use trusted payment processors like PayPal, Visa, MasterCard, and Apple Pay to ensure a safe, seamless transaction.

We’re sorry for any inconvenience this may cause! If you receive a damaged or incorrect item, please reach out to our customer service team within 48 hours of receiving your order. We’ll arrange for a free return, and you can either receive a refund or have the item exchanged for the correct one. Your satisfaction is our priority!

EMail:support@irosey.com